Refund policy

| Return

We offer returns within 15 days of purchase. Unfortunately, we cannot process returns or exchanges if more than 15 days have passed since your purchase.

DAMAGED IN DELIVERY

Things happen during delivery and sometimes you receive it in less than perfect condition. If your item is damaged in transit, please send a minimum of 5 pictures of the damaged items and boxes within 24 hours of arrival with your order number and name to care@gfinefurniture.com

Our Customer Service Experts will take care of you and help you with what you need.

Acceptable Reasons for Return:
- Damaged Product
- Dead on Arrival
- Manufacturing Defect
- Incorrect Product

How to Return a Product:
To initiate a return, please contact our customer support. Kindly repack the item, and we will arrange for a pickup at your convenience. Once we receive the returned product, a full refund will be issued to your original payment method. Please allow 12-36 hours for the credit to reflect in your account.

Refunds:
Upon receiving your return request, we will inspect the product and notify you of the approval or rejection of your return. If approved, we will arrange the product pickup. Once the item is received and inspected, you will receive a confirmation email, and your refund will be processed. The credit will be applied to your original method of payment within a few business days.

Late or Missing Refunds:
If you haven't received your refund yet:
1. Please check your bank account again.
2. Contact your credit card provider, as there may be processing delays.
3. If necessary, contact your bank for further assistance.

If you’ve done all of the above and still haven’t received your refund, feel free to contact us at:

- Email: care@gfinefurniture.com
- Phone: +91 9549248524

Exchanges:
We replace items only if they are defective or damaged. If you need to request an exchange for the same product, please submit a replacement request to our customer support team care@gfinefurntiure.com.